Terms of Use

These Terms of Use govern your access to and use of the website at vivocartilage.world (the "Site") operated by Wexford Nutrition Pty Ltd ("we", "us"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site for lawful personal purposes only. You must not:

• Use the Site in any way that violates applicable Australian law or regulation
• Reproduce, duplicate, copy or resell any part of the Site without our express written permission
• Transmit any unsolicited commercial communications
• Attempt to gain unauthorised access to any part of the Site or its underlying systems
• Use automated tools to scrape, crawl or extract data from the Site without permission

2. Intellectual property

All content on this Site - including text, images, graphics, logos, icons, and the Wexford Nutrition trade mark - is the property of Wexford Nutrition Pty Ltd or its licensors and is protected by Australian copyright law. You may not reproduce, distribute or create derivative works from any Site content without our prior written consent.

3. Product information and disclaimers

All products described on this Site are food supplements, not medicines. The information provided is for general informational and educational purposes only and does not constitute medical advice.

• Food supplements are not intended to diagnose, treat, cure or prevent any disease.
• Nutrient function statements are made in accordance with EFSA-substantiated claims at the nutrient levels indicated.
• Individual results from using food supplements vary. We make no guarantee of any specific outcome.
• Always consult a qualified healthcare professional before using any food supplement, particularly if you are pregnant, breastfeeding, taking medication or have a medical condition.
• Do not exceed the recommended daily dose. Keep all supplements out of reach of children.

4. Accuracy of information

We endeavour to keep the information on this Site accurate and up to date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the Site or the information, products or services contained on the Site for any purpose.

5. Pricing and availability

All prices displayed on the Site are in Australian Dollars (AUD) and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Product availability is subject to stock levels. We will notify you promptly if a product you have ordered is unavailable.

6. Orders and contract

Submitting an order form on the Site constitutes an offer to purchase. A binding contract is formed when we confirm your order by phone or in writing. We reserve the right to refuse or cancel any order, including where a pricing error has occurred, and will notify you and provide a full refund if payment has been taken.

7. Links to third-party websites

The Site may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Limitation of liability

To the maximum extent permitted by Australian law, Wexford Nutrition Pty Ltd excludes all liability for any direct, indirect, incidental, special or consequential loss or damage arising out of your use of, or inability to use, the Site or any products purchased through it. Nothing in these Terms excludes or limits any consumer guarantee under the Australian Consumer Law that cannot lawfully be excluded or limited.

9. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. See our Refund Policy for more details.

10. Governing law

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from your use of the Site or purchase of our products will be subject to the exclusive jurisdiction of the courts of Victoria.

11. Changes to these Terms

We may update these Terms from time to time. The current version will always be published on this page with a revised "Last updated" date. Your continued use of the Site after any change constitutes acceptance of the new Terms.

12. Contact

Wexford Nutrition Pty Ltd
14 Collingwood Street, Melbourne VIC 3000, Australia
+61 3 9001 4822
info@vivocartilage.world